National Apprenticeship Week recognizes the pivotal role apprenticeships play in shaping skilled professionals and fostering workforce development. This year, Interplay Learning is proud to celebrate the incredible achievements of our customers. This recognition highlights organizations and individuals who excel in building effective apprenticeship programs that meet industry standards and create meaningful career opportunities for their apprentices.
In a live Zoom ceremony, we honored Jane Moore of QuesTec Mechanical and Titus Hess of Camflo Heating & Cooling for their outstanding contributions. Jane received recognition for Outstanding Management, while Titus was recognized with Outstanding Overall Performance. Both leaders shared their stories, providing valuable insights into their programs and how Interplay Learning has supported their efforts to create innovative apprenticeship experiences.
QuesTec Mechanical: Leading with Vision and Customization
As the Director of HR and Workforce Development at QuesTec Mechanical, Jane Moore oversees an expansive HVAC service company in Missouri, Kentucky, Arkansas, and Florida. QuesTec’s commitment to growth and excellence in training apprentices is evident in its robust in-house program, which is registered with the Department of Labor.
Jane recalls the turning point when her team discovered Interplay Learning:
“The cost was incredibly affordable, and we were drawn to the videos, simulations, and the option for virtual reality. Once we demoed the product, it was a no-brainer.”
QuesTec’s program leverages Interplay Learning’s platform to simplify the administrative burden of Department of Labor regulations and enhance engagement through interactive simulations. According to Jane:
“Interplay Learning manages every bit of the administrative burden. They guide you through the entire process, making it incredibly easy to implement.”
This seamless integration allows QuesTec to focus on what matters most—providing tailored training that aligns with their client needs and workforce goals. By giving apprentices access to the entire Interplay Learning catalog, QuesTec empowers them to explore modules beyond the core curriculum, to continuously expand their knowledge base and enable a culture of learning.
Jane highlights the value of customization:
“We can tailor our training to address specific topics relevant to our clients and employees at each location. This flexibility gives us significant control and autonomy to focus on the areas that matter most.”
With a focus on retention and growth, QuesTec ensures apprentices feel valued through continued investments in their education, from covering Interplay costs to supporting licensing preparations. Jane reflects on the impact of this approach:
“Apprentices feel known, seen, and resourced for their careers. That investment creates loyalty and drives retention.”
Camflo Heating & Cooling: Streamlining Journeyman Training for Success
For Titus Hess, Trainer at Camflo Heating & Cooling, Interplay Learning has been a game-changer in building their four-year HVAC apprenticeship program. Before partnering with Interplay, Titus struggled with the complexities of Department of Labor registration and designing an effective curriculum.
“Interplay helped us set up the program and took something cumbersome and simplified it,” Titus shares. “Without them, I’d probably still be making phone calls trying to get registered.”
Camflo’s apprenticeship program boasts impressive outcomes, including a 90% retention rate of apprentices as full-time employees. The structured learning paths on Interplay’s platform allow apprentices to quickly transition from newcomers to confident technicians ready to take on service vans independently.
Titus highlights how Interplay enhances training efficiency:
“It helps build muscle memory and allows apprentices to have more confidence. The platform enables faster ramp-ups, which aligns with our company’s growth goals.”
The cultural shift toward structured training has also improved employee satisfaction and reduced callbacks, boosting overall performance. Titus emphasizes the value of Interplay Learning in fostering a training culture:
“Having that training culture has been vital. Interplay makes it easier for me to focus on mentoring and teaching rather than administrative tasks.”
A Shared Commitment to Workforce Development
QuesTec Mechanical and Camflo Heating & Cooling showcase how innovative apprenticeship programs can drive measurable business results. Interplay Learning’s platform plays a pivotal role in their success, offering ease of implementation, customizable curricula, and engaging training tools.
Jane and Titus agree on the transformative power of apprenticeships in fostering employee loyalty and professional growth. Their programs not only develop skilled technicians but also strengthen their organizations’ cultures of learning and excellence.
Looking Ahead
For QuesTec Mechanical and Camflo Heating & Cooling, the recognition is a testament to their leadership in workforce development. Jane sums it up:
“Receiving this award is encouraging. It acknowledges our work and motivates us to keep investing in our apprentices.”
As we celebrate these achievements during National Apprenticeship Week and beyond, Interplay Learning remains committed to supporting businesses like QuesTec and Camflo in their journey to create better careers and better lives through apprenticeship programs.
